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Terms of use

Introduction
These General Terms and Conditions of Use of the Website and the purchase of the Products / Services of our Online Store (hereinafter referred to as the "Terms of Use"), set out your terms and conditions for browsing our Website and the use of this website and our online store and the sales contract between us for the purchase of products from our online store. Before entering our online store we invite you to consult the 'Terms of Use' and make sure you agree with them.
Should you disagree with any of these Terms of Use, you should not take any action on our online store, including simply browsing through it. However, any action you take on our online store, such as browsing through it, subscribing to our newsletter or purchasing our products, is deemed to be an unconditional acceptance of these Terms of Use.
The visitor / user is responsible for accessing the services of lnkm.gr and such access may require the payment of fees to third parties (eg internet service providers, internet billing time). The visitor / user has the sole responsibility of paying the relevant fees. Also, the visitor / user is solely responsible for his / her personal equipment with the necessary technological means that allow him / her access to LNKM services.

The website www.lnkm.gr is the official online store of the company under the name LANAKAM S.A., with tax identification number EL094007209 (hereinafter referred to as the Company). The head office of our company is located in Athens, 2-4 Mesogeion Ave. 11527.

User registration
To make purchases from the website lnkm.gr and/or access certain sections on the website lnkm.gr (‘Registered User Services’), you are able to checkout as a guest or you can register as a Registered User of lnkm.gr on the website. By registering you will be able to store information on the site lnkm.gr that will be available for future reference and use. When you do not register as a user of lnkm.gr your information is not stored on the site lnkm.gr and you will not receive promotional offers or other emails from lnkm.gr.
Upon duly completing the relevant registration process and creating a Username and Password, you will be registered as a Registered User of lnkm.gr (which is free of charge).
Details of such Username and Password will be emailed to you.
The authority to access the Registered User’s Services commences upon the relevant Username and Password being successfully created by you and ends if terminated.
You are solely responsible for the security of your Username and Password and must not disclose your Username and/or Password to anyone. You must inform lnkm.gr immediately if your Username and/or Password have been compromised. In such a case, lnkm.gr will reset your Username and/or Password for you. In this regard, please contact lnkm.gr at info@lnkm.gr or +30 210 3006315.


Pricing Policy
The prices of the products available on lnkm.gr are final, including 24% VAT and in the currency Euro (€). The Company reserves the right to change prices at any time without cause and without prior notice. The user deals with the Company under the pricing conditions that were in force at the time of order, regardless of whether they were subsequently changed.
Companies within the European Union with registered office outside Greece can contact our sales team and get invoiced without VAT. Our sales team will check the validity of the company’s VAT before issuing an invoice without VAT. Invalid VAT’s will not be accepted. VAT validity will be checked in the European Commission website http://ec.europa.eu/taxation_customs/vies/?locale=el .
Our trading strategy and pricing policy are fully in line with the provisions on protection of competition. For this reason, the prices of products sold on lnkm.gr may differ from other similar products sold at other shops, since our company occasionally offers product offers or other promotions whenever it deems necessary for the most appropriate for achieving its business goals.

Payment Methods 
In order to pay for the products you are interested in purchasing, you can choose amongst the different ways suggested by our company.
You first decide which payment process suits you best. Then select the appropriate payment method at the appropriate point of your order request form and finally enter your required details.

• Payment in physical stores

Payment in physical stores is only possible upon visiting the physical store.
lnkm.gr can not reserve products online. If you wish to reserve an item, please contact info@lnkm.gr. Please note that reservations are kept for only two shop working days (Monday – Saturday) after two shop working days if the client does not pick up the goods the Company will have the right to cancel the order and put back the products for sale.

• Payment by Credit Card, Debit or PayPal
You can pay your order value using your credit / debit card or PayPal platform.
The credit cards we currently support are Visa, Mastercard, Maestro, American Express and those listed as compatible by Stripe or PayPal: Stripe Payments: Features
In your bank statement you will see the payment as LNKM – LANAKAM S.A.

* All transactions on this site are made exclusively in Euro (€). To find out the exact exchange rate you should contact the organization whose card you are using.

• Payment by cash on delivery
Upon receipt of cash you will be able to receive your product.

• Payment by Deposit to a Bank Account
You can redeem the value of your order by depositing in one of the following bank accounts of our company with justification: Your Name and Order Number.

ALPHA BANK
ACCOUNT NO: 102002320003646
IBAN: GR5801401020102002320003646
PIRAEUS BANK
ACCOUNT NO: 5141070058562
IBAN: GR5901721410005141070058562
EUROBANK
ACCOUNT NO: 00260204260200115396
IBAN: GR5402602040000260200115396
National Bank
ACCOUNT NO: 14647008136
IBAN: GR8601101460000014647008136

Account Holder Details: LANAKAM S.A.

For your convenience, please send a copy of the deposit order by e-mail to info@lnkm.gr.
Full deposit must be completed within 48 hours of order placement.
If your payment is not completed within the specified time period, your order will unfortunately have to be cancelled.
Remarks:
• Payment of the order amount by cash on delivery is provided.
• The option to pay the amount in installments is not available.
• The option to pay off the credit / debit card order amount by phone is not available.
• The company reserves the right to delay any order for security reasons.
• Extra expenses arising from debits of the company that undertakes the transaction and is not of lnkm.gr are covered by the customer.

We remind you that our company follows a strict privacy policy and all payment details you send to us are collected and processed with complete security and diligence and only with your consent provided by sending your order request. In regard to credit card payments, our company in cooperation with PayPal - Braintree takes all necessary security measures to ensure maximum protection for your online transactions.

Promotional Codes
Any promotional codes available on lnkm.gr are to be used only by registered users.
These promotional codes are not transferable and are not combined with any other discounts offered and should be redeemed within the deadline set each time.

Product Guarantee
All products available on lnkm.gr are guaranteed by the respective manufacturer at no extra cost, as required by European and domestic law.

Shipping Order & Shipping Costs 
Orders placed before 12:00 p.m. GMT/UTC + 2h Monday through Friday will take 1-5 days to process prior to shipping, excluding major holidays. Orders within Greece are shipped with ACS courier or Taxydema courier and orders outside of Greece are shipped with DHL. Duties incurred on orders placed outside of the European Union are paid by the person who placed the order and not by the company. 
Orders placed on Saturday, Sunday and major holidays will begin to process 3-5 days on the next business day.

• For orders up to €149.99 with payment at checkout and Shipping within Greece the shipping cost is €4.50.
• For orders up to €149.9 with Cash on Delivery and Shipping within Greece the shipping cost is €6.50.
• Free shipping for orders from €150.00 and above is available only within Greece, for purchases above 150 Euros and on promotions created by lnkm.gr on the website.

 *The shipping costs will be calculated at checkout.
We are not able to ship to P.O. Boxes or APO/FPO addresses.

Cancellation of Order / Right to Withdraw 
It is possible to cancel your order in the following cases:
a) Before shipping the product - Cancellation is possible by sending an email to info@lnkm.gr or by phone at +30 210 3006315 daily 09: 00 – 18.00 and
Saturday 09: 00 - 17: 00.
b) In case of cancellation after the shipment of your order you will be charged the shipping costs.
c) Upon receipt of the product you may exercise your right of withdrawal within 14 calendar days of receipt of the product.

It is to be clarified that the conditions for damage to the returned products must be met in order to proceed with the return of the product. See below:

Conditions
In any case the returned products must be in the same condition received by the customer.
This means:
• They should not be damaged and their packaging should be the same that normally accompanies the product.
• The product should be in perfect condition (with their factory packaging i.e box or jelly) the tag on the clothing must be attached. We will not accept items returned without their tags.
• Accompany all documents with which the product was delivered (eg Retail Receipt, Invoice etc.).

Within 14 calendar days of receipt of the product, you have the right to return it and receive your money back. Refunds are always made at the purchase price of the product on the day of purchase, minus the shipping costs. Your money will be deposited within 14 business days of receiving the products to be returned and if they meet the requirements for the returned products as described above. You will be charged a sum of €3.00 relating to bank remittance expenses incurred by our company.
Extra charges may be incurred by the customer from his or her own bank, which corresponds to each bank's pricelist for which we are not responsible.
It is reminded that refunds are only possible if the right of withdrawal is used.
Ιn any case, if you choose any other way of returning the product other than the General Post Office, you will be charged the cost of the return that our company will be charged.

Returns - Product Changes

Returns & Exchanges:

When you buy something from us, we hope you love it. However, should you change your mind, you have up to 14 days from the date of delivery of an item to return Europe-bought full-price items and sale items to us for a refund or exchange.
Please also refer to our cancellation policy for full details of your cancellation rights.
Once you have cancelled the contract in accordance with the Cancellation Policy:
• For Returns, please follow the instructions set out in the Returns By Post or Returns to Stores sections below, which set out how to return the item or items you have cancelled; or
• For Exchanges, please follow the instructions in the Exchanges section below.
Our standard right of return or exchange is also subject to the following conditions:
Unless an item is faulty or where you are exercising your right to cancel your contract, unwanted items need to be returned in a re-saleable condition. With that in mind, please keep all original packaging and return the items undamaged.

Faulty items
Faulty items can be returned within 14 days. Should you receive a faulty item please contact Customer Service by email info@lnkm.gr or by phone on +30 210 3006315 stating your Order Number and the nature of the fault. Customer service has the right to request a picture of the faulty item before acceptance of return.
Orders within Greece and the EU: Please follow the instructions under Returns by Post below. We will not refund the postage cost you incur to return the items.
Please ensure you return faulty items to us within 14 days. For faulty items that have been worn/used or returns outside our Standard Returns & Exchanges Policy, please contact Customer Services by email at info@lnkm.gr or by phone on +30 210 3006315 for further assistance.

Returns by Post
Please complete the section on the Returns Proforma Invoice, detailing each item, quantity, size and color. Place this form in your parcel, along with your items. If you have a returns label from the mailing company, please attach it to your package.
If you do not have a returns label, please check your receipt and return your goods to the sender. You can also print the return form from the following link on our Shipping and Returns page, make sure you choose the correct return address by checking your receipt.
Be sure to send your package using a secure or traceable method - such as ELTA registered by post and that you keep your proof of postage. If the returned item is lost during transit we, the company and lnkm.gr are not responsible and you will incur the cost.

Returns to Stores
You may also return items purchased at the senders address. Find the senders address on your receipt.
To do so, you must bring along either the dispatch note from your parcel or the dispatch email you received when it was delivered. Unfortunately we cannot process store-bought returns at our warehouse or at the company, LANAKAM S.A.. Please return your items to our retail store (Sender). We do not accept return merchandise that was bought from other retailers of the brands.
Physical shops are not able to issue online store credit, or perform exchanges for items purchased through PayPal.

Returning a Gift
If you have received a gift from lnkm.gr and you are not happy with it, you are more than welcome to return it to us.
If you have a receipt or dispatch note:
Return your gift via post using our Returns Proforma Invoice provided in the original package.
The amount paid for the item will be sent to the IBAN you provide on the Returns Proforma Invoice. If you would prefer that the sender’s account is credited for the gift please follow the instructions under Returns by Post. Alternatively, feel free to exchange the item at any of our stores by taking along your receipt or dispatch note with your gift.
If you don’t have a receipt or dispatch note: Please contact us +30 210 3006315 or at sales@lnkm.gr and we’ll help right away.

Use - Operation - Contents 

Both the company and the visitor / user are committed to the proper use and operation of the website based on good faith and business ethics.
In order to have proper and complete access to lnkm.gr you need to enable the browser, JavaScript language as well as the ability to receive cookies. You must also have a version of Internet Explorer over 9 or a Mozilla Firefox version over 52 or some other web browser version that supports IE11.
We also recommend using the latest versions of browsers as well as Adobe Flash Player to display additional graphics. The visitor / user of lnkm.gr acknowledges and agrees that in order to use some of lnkm.gr's services, he /she may need to download some upgraded electronic programs on his / her PC.
The visitor / user is responsible for accessing the services of lnkm.gr and such access may require the payment of fees to third parties (eg internet service providers, internet billing time). The visitor / user has the sole responsibility of paying the relevant fees. Also, the visitor / user is solely responsible for his / her personal equipment with the necessary technological means that allow him / her access to the services of lnkm.gr.
The Company reserves the exclusive right, and the visitor / user unconditionally accepts, to permanently or temporarily discontinue the operation of the lnkm.gr with or without notice to the users / members and visitors of the lnkm.gr.
In any event, the visitor / user undertakes and accepts that they will not use lnkm.gr to send, publish, e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, obscene, obscene, bibliographical, violates someone else's privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may harm minors by in any way, is not entitled to be transmitted in accordance with the law or contractual or management relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trademark secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, files, or programs designed for interruption, damage, the destruction or equipment of the operation of any software or computer hardware, willfully or unintentionally violates applicable Greek and Community law and its provisions, may interfere with any third party in any way and any Content used to collect or store personal data about other users.
The company is daily responsible for the correct and accurate publication of all information regarding the products promoted and promoted by lnkm.gr. However, our company is not responsible for any errors in the operation of the online store, the information written and displayed (such as indicative price, availability, photography, item, etc.) that may be indicative of technological failures and errors , typographical and / or "human" errors and / or incorrect information from suppliers, even if neglected.
If you find any error before and / or after completing your order, please e-mail us at info@lnkm.gr and / or contact us at +30 210 3006315. In any case, however, if you find an error, we urge you not to send an order request before notifying our company of clarifying this issue.
It is noted that users of lnkm.gr who are minors are not allowed to access the services of lnkm.gr that may be considered inappropriate for minors and which cannot be controlled by the Company. If, however, minor users voluntarily visit pages of inappropriate / offensive / unethical material that cannot be continuously reviewed, the Company bears no responsibility.

Intellectual Rights 
All content on lnkm.gr is the property of the Company and is protected by the relevant provisions of domestic and international law and international intellectual property conventions. Indicative references are the texts, all kinds of files, marks / logos, the layout of lnkm.gr, programs, photos, drawings, commercial and financial data, etc. They are not the intellectual property of our company third party copyright such as e.g. all, partially or fully copied, distributed, stored, reproduced, republished, transmitted, processed, modified and any related action on the above data without the express prior written consent of the company . Any actions that contravene the above prohibition may constitute an infringement of our company's intellectual / industrial property rights. The Company expressly reserves all legal right to claim any positive and consequential damages caused to it.
The company has the ability to commercially exploit (either by itself or by third parties) all of the information appearing on lnkm.gr as well as modifying such information at any time it wishes with or without prior notice to users - consumers - members of lnkm.gr, who fully accept the above possibility of the company.

Personal Data 

LANAKAM S.A. considers data privacy as a fundamental component of business. Our privacy policy and practices focus on the processing, sharing and storage of personal information properly and legally, while ensuring privacy, integrity and availability. This privacy policy applies to the principal operating object of LANAKAM S.A..
Lanakam S.A. processes and stores personal data within the EU. And it will be able, within a certain time, to demonstrate compliance with EU law as well as with our principles set out here. This privacy statement represents the entire privacy policy applicable to Lanakam S.A’s activities. The statement explains what kind of information we collect from customers and how we use that information. Our company is in compliance with the General Data Protection Regulation (“GDPR”), (Regulation (EU) 2016/679), which is a directly binding instrument. The GDPR creates some new rights for individuals and reinforces some of the rights currently existing under Directive 95/46 / EC. Directive 95/46 / EC will be repealed with effect from 25 May 2018.
The privacy policy is under the responsibility of the legal team at LANAKAM S.A., which has overall responsibility for the certificate of compliance. The Data Protection Officer (DPO) is responsible for enforcing our data protection policy, which is inherently linked to our privacy policy. The DPO certifies compliance on a daily basis and is involved in all matters related to the protection of personal data.
LANAKAM S.A. should be regarded as the Data Protection Controller and will determine the purposes and means of processing the personal data submitted and collected.

Authorities
LANAKAM S.A.’s data protection policy is based on the following data protection principles
• The processing of personal data takes place in a legal, fair and transparent manner
• Personal data will only be collected for specified, clear and legitimate purposes and will not be further processed in a way that is incompatible with those purposes.
• The collection of personal data will be sufficient, relevant and limited to what is necessary for the purpose for which they are processed
• Personal data should be accurate and, where necessary, up-to-date
•Every reasonable step should be taken to ensure that personal data that is inaccurate given the purposes for which it is processed, deleted or corrected without delay
• Personal data should be kept in a format that allows the data subject to be identified for no more than is necessary for the purposes for which the personal data is processed
• All personal data will be kept confidential and stored in a manner that assures proper security
• Personal data is not shared with third parties except when necessary to provide them with services upon agreement
•Data subjects will have the right to request access to and correction or deletion of personal data, or restriction of processing, or objection to processing as well as the right to data portability.